Patient Services FAQs

Q: What services does CNI offer?faq_banner_640x350
A: CNI’s services include but are not limited to driving evaluations, Brain Boosters Class, Chronic Disease Class, Back on Track Program, support groups, physical therapy, occupational therapy, speech therapy, educational programs and events, social events, awareness events and clinical research studies.

Q: How does a patient get referred to CNI for therapy?
A: A patient is referred through hospital discharge recommendations, through a PCP referral or through a referral from a specialist.

Q: I am uninsured. Can you still help me?
A: Yes. We have a grant program for uninsured and under insured patients and offer a sliding fee scale for patients in need. Want to learn more? click here

Q: What insurances does CNI take?
A: Major insurances accepted include ACN network, Aetna, Anthem Blue Cross Blue Shield, ATA, Cigna (limited plans), Cofinity, Corp Health, Evercare, Federal Blue Cross, Great West Healthcare, HMO Colorado, Medicare, PHCS, Rocky Mountain Health Plan (limited plans), Secure Horizons/AARP, Tricare (limited plans), United Health Care and UMR. 

Q: Why should I come to your office for therapy?
A: We specialize in neruo-rehab and ONLY work with patients who have a neuro-diagnosis. We have over 175 years of combined experience. We also offer PT, OT, ST, social work and counseling so you can get all of your rehab needs addressed in one office.

Q: How long will my appointment take?
A: Appointments are typically between 45-50 minutes. Expect to set an hour aside for your appointment.

Q: What can I expect at my first appointment?
A: Your initial visit will be an evaluation. At this time you will work with your therapist and participate in various testing and exercises. After your initial appointment, your therapist and you will discuss a plan of care that is right for you.

Q: How many visits will I have?
A: After your evaluation your therapist will make a recommendation on how many visits they would like you to schedule.

Q: What should I wear?
A: Dress comfortably. Tennis shoes are advisable.

Q: Can someone get counseling services at CNI?
A: Yes. We have a licensed clinical social worker that works with patients and families on a variety of topics.

Q: What does a patient care coordinator do at CNI?
A: patient care coordinator is responsible for providing individual counseling for patients and caregivers, facilitating family counseling, managing support groups and assisting with connecting patients to community resources.

Q: What support groups does CNI offer?
CNI offers support groups for cochlear Implant recepients, Stroke Survivors, Epilepsy patients, Brain Tumor patients and Parkinson’s patients. Want to learn more? click here